Emergent tasks are things that come up during the day that weren’t on your to-do list but need to be done right away. I like to write emergent tasks on my day’s page for two reasons:
1) To create a record of when things happened. Some things come up that you might want to have a record of to refer back to later. Here’s a recent example: I received an email notifying me to renew a website domain that I thought I had canceled long ago. I called to ask about it and was told I had cancelled my account but had not canceled the domain itself. (??) The customer service representative assured me the domain would expire on its own and I would not be charged for it. I made sure to record all of this in my daily book to have a record of what was said, in case it comes up again later.
2) To see how I spent my day. There are some days when I have a lot of emergent tasks. If I didn’t write them down my days would look like I didn’t get anything done, when actually I was very busy. I like being able to see how I spent my time. This is also called a “Done List” (as opposed to a To Do List). Writing a Done List helps you feel accomplished. It also helps when you think, “Where did my day go?” Then you look at the list of all the things you did and realize, ah, that’s where it went!
Do you record emergent tasks, or write a Done List?