Speaking of retailers… one of the questions that comes up again and again is where to buy our products and what to do if you’re not lucky enough to live near one of the independent local stores that stock them.
On our website, we try to make the connection as seamless as possible not just by listing online retailers but by noting the places that carry specific products and even specific planner/cover combinations. But there is still a jump between our site and theirs, and we aren’t able to list prices because prices are set by each outlet. There are multiple reference numbers because each combination has a different number even if it’s the same planner insert, or a refill only.
And then there’s the problem of shipping, which Karen has already tackled at length.
All this to say, I guess, that we hear your frustration, and we know it isn’t easy. If you’re having trouble tracking something down, you can always contact us for help. Over time, many fans of our products find particular outlets whose service and selection they appreciate, so if you’d like to solicit advice from your fellow consumers, you can always check the Fountain Pen Network.